Posts Tagged ‘wci’

WCI Communities, known for their uber-subdivisions with custom built homes, community pools and  clubhouses, is in dire financial shape.   I sold one of their homes last year, and it was one of the most frustrating experiences of my career. These guys are the poster child of inept, top-heavy middle management. Nobody there seems to have the authority, ability or desire to handle a problem.

Consequently, in our case, nothing got done in a timely fashion, and what was done to address issues was mediocre. Worse, management turned over so regularly that we were always explaining our problem to a new person. We closed a year later than originally scheduled. I still have a bogus 1099  that hasn’t been rescinded for a closing that never happened. Even after the closing, when my client had to hire landscapers to address an erosion issue WCI never got around to, these bozos had the gall to send him a letter asking for feedback on the work that they never did.

The company has been in business since 1946 and should be a model of efficiency and customer service. They are anything but. This is what happens when a company loses sight of the core principles it is built upon. Their latest circumstances come as no surprise to me.

Sooner or later, the suits come in and ruin everything.

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